WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, where necessary, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
- Any of the information we collect from you may be used in one of the following ways to:
personalise your experience – your information helps us to better respond to your individual needs; - improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you;
- improve customer service – your information helps us to more effectively respond to your customer service requests and support needs;
- process transactions – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested;
- administer a contest, promotion, survey or other site feature;
- send periodic emails – the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
PRIVACY ACT 1988
Because we value your privacy we have taken the necessary precautions to be in compliance with the Privacy Act 1988. We therefore will not distribute your personal information to outside parties without your consent.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.
ONLINE PAYMENTS
Aurora Trains processes all payments via Stripe.
The PCI DSS (Payment Card Industry Data Security Standard) is a set of rules created by the Payment Card Industry Security Standards Council to encourage the broad adoption of consistent data security measures around the world.
Payments processed are done via Stripe payment gateway and comply with the Payment Card Industry Data Security Standards (PCI DSS). Anyone involved with processing, transmitting, or storage of credit card data must comply with the PCI DSS). Stripe has been audited by an independent PCI Qualified Security Assessor (QSA) and is certified as a PCI Level 1 Service Provider. More information about this can be found here: https://stripe.com/docs/security
The Stripe Credit Card field is hosted on Stripe’s servers and displayed on the payment page of this website using an iframe only. Credit card details are collected securely and directly by Stripe and transmitted over HTTPS connection to their processing servers. Those Stripe collected details are not stored with the entry data on this website. Stripe is also SCA (Strong Customer Authentication) ready. More information about this can be found here: https://stripe.com/docs/strong-customer-authentication
This information is transmitted directly to Stripe and does not pass through the server that hosts this website. It is never stored on the server with this website. We do not have access to this information at all. This information is stored with Stripe.com and all card numbers are encrypted on disk with AES-256 and decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist.
Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure and doesn’t share any credentials with Stripe’s primary services (API, website, etc.) For more information, you can visit Stripe’s security policy for more information here.
Afterpay
Aurora Trains offers Pay in 4 interest-free installments by Afterpay. Afterpay is a buy now, pay later service and payments made via Afterpay are processed via Afterpay. For more information about Afterpay, visit https://www.afterpay.com/.
View Afterpay’s Terms of Service here. View Afterpay’s Privacy policy here.